Build a first-class brand Auman hosts the second service station training course


The second service station business knowledge training organized by Beiqi Futian Auman Marketing Company Customer Relations Department was held at Huairou Longshan Hotel. The purpose of this training activity is to keep abreast of the latest technology and service policies of Auman products for new service stations in order to better provide users with better service, thereby further embodying Auman’s “people-oriented” automotive culture. It is reported that this training not only explains Futian Auman’s service workflow and body and electrical accessories, but also focuses on the current service station management manual and the statistics and claims of quality information and service fees. Achieve the perfect unity of streamlining service workflow and related business centralized management. Through training, more than 80 stationmasters and related business staff at 40 new service stations have benefited greatly, and their skills and business levels have also greatly increased. As of now, Auman Marketing's customer relations department has successfully held 8 business knowledge training courses, training more than 600 people, and laid a solid and reliable foundation for Futian Auman's excellent after-sales service. Faced with the increasingly fierce internal competition in the market and the coexistence of potential business opportunities, Futian Auman’s actions are frequent, full of momentum, and the growth trend is obvious. In 2003, sales of 15,000 vehicles were completed, an increase of nearly 6 times year-on-year. Sales ranked after FAW and Dongfeng, followed by China National Heavy Duty Truck, ranking fourth in the industry. In March this year, Futian Auman's "Synchronization Project" was launched across the country, aiming to increase customer satisfaction, improve overall levels and international services. Good growth and ability to adapt to the market have created a unique advantage for the development of Futian Auman. Strong service station training also provided guarantees for “synchronous engineering” and Auman’s sales. We firmly believe that Futian Auman will surely enter the forefront of China's heavy truck industry while improving its service quality. Source of information: China Automotive New Network

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